CLIENT CARE
Shipping
Processing
In-stock pieces are typically processed within 2–4 business days. Made-to-order and print-on-demand pieces are produced after your order is placed and may take 5–12 business days before shipping.
Delivery times
Once shipped, estimated delivery times are as follows. These are estimates only — delays can occur with carriers or customs.
- Switzerland: 2–5 business days
- EU: 4–10 business days
- United Kingdom: 5–12 business days
- Rest of world: 10–21 business days
Shipping rates
Shipping is calculated at checkout based on destination and package weight.
Customs & duties
International orders may be subject to customs fees, import duties, or taxes. These are the responsibility of the customer and are not included in your order total.
Tracking
You will receive a tracking number by email when your order ships. If you don’t see it, check your spam folder or contact us with your order number.
Need help with an order in transit?
Contact us